Privacy Statement
Learn Voice Dialogue, established at Wagenaarlaan 10, 3741 GE, Baarn, is responsible for the processing of personal data as stated in this privacy statement.
Robert Stamboliev is the Data Protection Officer of Learn Voice Dialogue. He can be reached at info@learnvoicedialogue.com.
Contact details:
Personal data that we process
Learn Voice Dialogue processes your personal data because you use our services and/or because you provide us with these data yourself. Below you will find an overview of the personal data that we process:
- First and last name
- Telephone number
- E-mail address
- Your IP address
- Data about your activities on our website
- Internet browser and device type
Special and/or sensitive personal data that we process
Our website and/or service has no intention of collecting data about website visitors who are younger than 16 years of age. Unless they have permission from their parents or guardian. However, we cannot verify whether a visitor is over 16. We, therefore, recommend that parents are involved in the online activities of their children, in order to prevent data from being collected on children without parental permission. If you are convinced that we have collected personal data on a minor without such consent, please contact us at info@learnvoicedialogue.com and we will delete this information.
With what purpose and on which basis do we process personal data?
Learn Voice Dialogue processes your personal data for the following purposes:
- To be able to call or email you if necessary to execute our services
- Learn Voice Dialogue also processes personal data if we are legally obliged to do so, such as data we need for our tax return.
Automated decision making
Learn Voice Dialogue does not make Automated Decisions about matters which could have (significant) consequences for individuals. These are decisions made by computer programs or systems, without a human being (for example an employee of Learn Voice Dialogue) being involved.
How long do we keep personal data?
Learn Voice Dialogue does not keep your personal data longer than strictly necessary to realize the goals for which your data is collected. We keep the data in our accounting and CRM system for at least 7 years, among other things to meet all legal obligations. This data will be removed within 1 year after this obligation has expired.
The above period applies, provided that there are other legal obligations for Learn Voice Dialogue to store the data longer and/or to keep them available.
Sharing personal data with third parties
Learn Voice Dialogue does not sell your data to third parties and will only provide data if this is necessary for the execution of our agreement with you or to meet a legal obligation. With companies that process your data on our behalf, we conclude a processor agreement to ensure the same level of security and confidentiality of your data. Learn Voice Dialogue remains responsible for this processing.
Cookies, or similar techniques, that we use
Learn Voice Dialogue uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you visit this website for the first time. Learn Voice Dialogue uses cookies with purely technical functionality. They ensure that the website works properly and that, for example, your preferences are remembered. These cookies are also used to let the website work properly and to optimize it. In addition, we place cookies that track your surfing behavior so that we can offer you relevant content and advertisements. When you first visited our website, we informed you about these cookies and asked your permission to place them. You can unsubscribe from cookies by configuring your internet browser in such a way that it does not store cookies anymore. In addition, you can delete all information previously stored using your browser settings.
Cookies are also placed on this website by third parties. These are for example advertisers and/or social media companies. Below is an example:
Name: _ga_gid
Function: Analytical cookie that measures website traffic
Storage time: 26 months
Remarks: Learn Voice Dialogue has concluded a processing agreement with Google. In the settings of this cookie, the IP addresses have been anonymized, sharing of this data has been switched off and set in such a way that other Google services may not use the data collected by Google Analytics.
Viewing, adjusting or deleting data
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your possible consent for data processing or to object to the processing of your personal data by Learn Voice Dialogue, and you have the right to data portability. This means that you may submit a request to us to send the personal data we have on you in a computer file to you or another organization named by you.
You can send a request for inspection, correction, deletion, data modification or request to withdraw your permission or objection to the processing of your personal data to info@learnvoicedialogue.com.
To make sure that the request for inspection was made by you, we ask you to send a copy of an identity document with the request. Please make sure that your passport photo, MRZ (machine readable zone) and passport number are blackened in this copy. This is to protect your privacy. We will respond to your request as quickly as possible, but no later than four weeks.
How we protect personal data
Learn Voice Dialogue takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you have the impression that your data are not properly secured or if there are indications of misuse, please contact us via info@learnvoicedialogue.com.
